Oral business communication techniques in German 1

lmult2414  2019-2020  Louvain-la-Neuve

Oral business communication techniques in German 1
Note from June 29, 2020
Although we do not yet know how long the social distancing related to the Covid-19 pandemic will last, and regardless of the changes that had to be made in the evaluation of the June 2020 session in relation to what is provided for in this learning unit description, new learnig unit evaluation methods may still be adopted by the teachers; details of these methods have been - or will be - communicated to the students by the teachers, as soon as possible.
3 credits
15.0 h + 15.0 h
Reuter Hedwig;
B2 level of listening and reading, B2 level of speaking (Common European Framework of Reference)
Main themes
This course introduces the general principles of communication particularly the linguistic, sociolinguistic, pragmatic and cultural aspects of interaction. Special attention will be paid to specific characteristics of communication in the German-speaking world. This general introduction will be followed by a detailed presentation of techniques which should be implemented in communication activities specific to a company. These techniques will be analysed on the basis of conversation analysis: typology, conversation situations, conversation structure (macro- and micro-strucutres), phonology. Exercises accompanying the course will allow students to simulate active participation in a variety of situations. The students' simulations will be recorded and subsequently analysed in detail.

At the end of this learning unit, the student is able to :

1 At the end of the course, students should be able to master the general principles of communication in a German-speaking business environment and they should at least have reached a B2+ oral level (Common European Framework of Reference) in German.

The contribution of this Teaching Unit to the development and command of the skills and learning outcomes of the programme(s) can be accessed at the end of this sheet, in the section entitled “Programmes/courses offering this Teaching Unit”.
The following themes will be discussed:
  • General introduction to communication within an organisation ;
  • Internal communcation (media, functions) ;
  • The conversation. Analysis
Teaching methods
Lectures and case studies.
Exercises on communication strategies and typical vocabulary. Role playing on different conversational types. Oral exercises. 
Evaluation methods
Theory: written exam
Exercises: continuous assessment.  50 % over the whole of  Q1 (8 tests described in the "syllabus"). 50 % at an oral test in week 14.
Other information
The exercise sessions (15 hours) are given by the Institut des Langues Vivantes (ILV).
Pawlowski, Klaus: "Konstruktiv Gespräche führen", 2005, Reinardt Verlag, München
Teaching materials
  • Pawlowski, Klaus: "Konstruktiv Gespräche führen", 2005, Reinardt Verlag, München
Faculty or entity

Programmes / formations proposant cette unité d'enseignement (UE)

Title of the programme
Master [120] in Management

Master [120] in Public Administration

Master [120] in Communication

Master [120] in Political Sciences: International Relations

Master [120] in Communication

Master [120] in Modern Languages and Literatures : German, Dutch and English

Master [120] in Multilingual Communication

Master [120] in Journalism

Master [120] in Economics: General

Master [120] in Political Sciences: General

Master [120] : Business Engineering

Master [120] in Modern Languages and Literatures : General