Although we do not yet know how long the social distancing related to the Covid-19 pandemic will last, and regardless of the changes that had to be made in the evaluation of the June 2020 session in relation to what is provided for in this learning unit description, new learnig unit evaluation methods may still be adopted by the teachers; details of these methods have been - or will be - communicated to the students by the teachers, as soon as possible.
Interpersonal skills in the theories of human personality; obstacles to human interactions related to filtering and interpretation;
human interactions in communication (School of Palo Alto axioms); the evaluation of interpersonal skills in a professional context; from 'life skills' to 'leadership skills' (personal development plan and HRM); integrative thinking on core interpersonal skills expected of a manager (public or private sector).
B. Practical component:
Individualised experiential approach using the video training: to think creating a positive first impression (connection, visual contact); proper use of contextual elements (time, place, proxemics, time management, '); to develop interaction skills (reasoning, congruence, assertiveness, active listening); regulate difficult exchanges (effective questioning, conflict management; stress management); to hone their powers of observation and analysis of interpersonal communication (meta-communication).
This practical course component will focus on preparing students for their future placements and their entry into professional life, in particular through the filmed simulation of selection interviews (CV, covering letter).
At the end of this learning unit, the student is able to :
The contribution of this Teaching Unit to the development and command of the skills and learning outcomes of the programme(s) can be accessed at the end of this sheet, in the section entitled “Programmes/courses offering this Teaching Unit”.
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*Halevy, M. (2011), Un univers complexe. L’autre regard sur le monde, Oxus
*Maltcheff, I., (2011), Les nouveaux collectifs citoyens. Pratiques et perspectives, Yves Michel
*Mucchielli, R. (2013), La dynamique des groupes, ESF
*Morin, E. (2005), Introduction à la pensée complexe, Seuil
*Vercauteren, D. (2011), Micropolitique des groupes. Pour une écologie des pratiques collectives, Les prairies Ordinaires
*Watzlawick, P. (1978), La réalité de la réalité. Confusion, désinformation, communication. Seuil
*Winkin, Y. (2000), La nouvelle communication, Seuil
*Wittezaele, J.J., Garcia-Rivera, T. (2006), A la recherche de l’école de Palo Alto, Seuil
*Wittezaele, J.J. (2003), L’Homme relationnel, Seuil