Oral business communication techniques in German 1

lmult2414  2020-2021  Louvain-la-Neuve

Oral business communication techniques in German 1
Due to the COVID-19 crisis, the information below is subject to change, in particular that concerning the teaching mode (presential, distance or in a comodal or hybrid format).
3 credits
15.0 h + 15.0 h
Q1
Teacher(s)
Language
Deutsch
Prerequisites
B2 level of listening and reading, B2 level of speaking (Common European Framework of Reference)
Main themes
This course introduces the general principles of communication particularly the linguistic, sociolinguistic, pragmatic and cultural aspects of interaction. Special attention will be paid to specific characteristics of communication in the German-speaking world. This general introduction will be followed by a detailed presentation of techniques which should be implemented in communication activities specific to a company. These techniques will be analysed on the basis of conversation analysis: typology, conversation situations, conversation structure (macro- and micro-strucutres), phonology, 'Exercises accompanying the course will allow students to simulate active participation in a variety of situations. The students' simulations will be recorded and subsequently analysed in detail.
Aims

At the end of this learning unit, the student is able to :

1 At the end of the course, students should be able to master the general principles of communication in a German-speaking business environment and they should at least have reached a B2+ oral level (Common European Framework of Reference) in German.
 
Content
The following themes will be discussed:
  • General introduction to communication within an organisation ;
  • Internal communcation (media, functions) ;
  • The conversation. Analysis
Teaching methods

Due to the COVID-19 crisis, the information in this section is particularly likely to change.

Lectures and case studies.
Exercises on communication strategies and typical vocabulary. Role playing on different conversational types. Oral exercises. 
Evaluation methods

Due to the COVID-19 crisis, the information in this section is particularly likely to change.

Theory: written exam
Exercises: continuous assessment.  50 % over the whole of  Q1 (8 tests described in the "syllabus"). 50 % at an oral test in week 14.
Other information
The exercise sessions (15 hours) are given by the Institut des Langues Vivantes (ILV).
Bibliography
Pawlowski, Klaus: "Konstruktiv Gespräche führen", 2005, Reinardt Verlag, München
Teaching materials
  • Pawlowski, Klaus: "Konstruktiv Gespräche führen", 2005, Reinardt Verlag, München
Faculty or entity
Force majeure
Teaching methods
Case studies and papers communicated by e-mail and Teams
Basic literature:
- Pawlowski K., "Konstruktiv Gespräche führen", Reinhardt 2005
or Pawlowski K., Riebensahm H.,"Konstruktiv Gespräche führen", Rowohlt Verlag, 1998 (oder jüngere Ausgabe)
- Teachers notes and power-point presentations available on Teams
Practical exercises: the exercises done by the students are sent to the teacher and the other students. Feedback by the adressees.
Evaluation methods
Written exam (by internet): open questions (via e-mail and Teams) + paper written by a group of students
or
individual paper  + paper written by a group of students
Both types of papers are to be sent to the teacher by e-mail
The practical part of the course is assessed at different points of the teaching (continual assessement).


Programmes / formations proposant cette unité d'enseignement (UE)

Title of the programme
Sigle
Credits
Prerequisites
Aims
Master [120] in Political Sciences: General

Master [120] in Economics: General

Master [120] in Communication

Master [120] in Information and Communication Science and Technology

Master [120] in Political Sciences: International Relations

Master [120] in Modern Languages and Literatures : German, Dutch and English

Master [120] in Management

Master [120] in Multilingual Communication

Master [120] in Modern Languages and Literatures : General

Master [120] in Journalism

Master [120] in Communication

Master [120] : Business Engineering

Master [120] in Public Administration