Due to the COVID-19 crisis, the information below is subject to change,
in particular that concerning the teaching mode (presential, distance or in a comodal or hybrid format).
This course is reserved for students with a bachelor's degree in business engineering or students with equivalent quantitative method skills.
Intellectual capital, Knowledge management and Strategy. Analyzing information and knowledge processses in companies/projects. Design, implementation and foolow-up of knowledge management applications. Use of information technologies for knowledge management. Applications in selected areas such as Energy, Engineering, Consulting, NTIC and Education.
The contribution of this Teaching Unit to the development and
command of the skills and learning outcomes of the programme(s) can be
accessed at the end of this sheet, in the section entitled
“Programmes/courses offering this Teaching Unit”.
At the end of this learning unit, the student is able to :
Having regard to the LO of the programme X, this activity contributes to the development and acquisition of the following LO:
1. Corporate citizenship 1.1. ¿Demonstrate independent reasoning, look critically ¿ 2. Knowledge and reasoning 2.1. Master the core knowledge of each area of management. 2.2. Master highly specific knowledge ¿ 2.3. Articulate the acquired knowledge from different areas 2.4. Activate and apply the acquired knowledge ¿ 3. A scientific and systematif approach 3.1. Conduct a clear, structured, analytical reasoning ¿ 3.2. Collect, select and analyze relevant information ¿ 3.3.Consider problems using a systemic and holistic approach ¿ 3.4. Perceptively synthesize ¿demonstrating a certain conceptual distance ¿ 3.5.Produce, through analysis and diagnosis, implementable solutions¿ 4. Innovation and entrepreneurship 4.1. Identify new opportunities, propose creative and useful ideas ¿ 4.4.Reflect on and improve .... professional practices. 5. Work effectively in an international and multicultural environment 5.1.Understand the inner workings of an organization ¿ 5.2.Position ... the functioning of an organization, in its ...socio-economic dimensions¿ 6. Teamwork and leadership 6.1. Work in a team... 7. Project management 7.1.Analyse a project within its environment and define the expected outcomes¿ 7.2. Organize, manage and control the process, ¿ 8. Communication and interpersonal skills 8.1. Express a clear and structured message¿ 8.2. Interact and discuss effectively ¿ 8.3. Persuade and negotiate ¿ 9. Personal and professional development 9.1. Independent self-starter ¿ 9.4. Quick study, lifelong learner ¿
Summary This course examines knowledge management from a managerial perspective. The 5 dimensions of knowledge management are developed: strategy, organisational process, people, culture and technologies. Strategic advantages of knowledge management are analysed through the management literature and practical applications. Some modelling techniques and ICT applications in the context of organizational knowledge management are examined, as Electronic Document Management Systems, Knowledge Portals, Enterprise Data Warehouse, Knowledge Bases, Expert Systems, Artificial Neural Networks, Semantic Web, ' Content Knowledge economy Intellectual capital, tacit and explicit knowledge, organisational learning Dimensions of knowledge management Knowledge management applications: - Key success factors and monitoring - ICT and organisational support to Knowledge Management Knowledge management and systems in selected application areas Methods In-class activities - Lectures - Interactive seminar - Micro-teaching (partly presented by students) - Project based learning At home activities - Readings to prepare the lecture - Students presentation - Case study by students - Group project
Due to the COVID-19 crisis, the information in this section is particularly likely to change.
- Date: Will be specified later
- Type of evaluation: Group Work
- Comments: No
- Oral: No
- Written: No
- Unavailability or comments: No
- Oral: Yes
- Written: Yes
- Unavailability or comments: Written report and oral presentation
- La réussite globale du cours implique la réussite de toutes les parties
Prerequisites (ideally in terms of competiencies) Master baisc management concepts Evaluation : Class participation and group project including final written report and oral presentation, in French or English References : Provided during the class (T. Stewart, E. Sveiby, I. Nonaka, H. Takeushi , Ch. Argyris, D. Schön, D. Davenport, L. Prusak, ')
: No TEXTBOOK. SLIDES compulsory and available on line . No book protected by copyright. . READING FILE compulsory Supports available on line are on Moodle UCLouvain.