Oral business communication techniques in English (Part 2)

lmult2425  2020-2021  Louvain-la-Neuve

Oral business communication techniques in English (Part 2)
Due to the COVID-19 crisis, the information below is subject to change, in particular that concerning the teaching mode (presential, distance or in a comodal or hybrid format).
3 credits
7.5 h + 15.0 h
Q2
Teacher(s)
Language
English
Prerequisites
B2 level of listening and reading, B2 level of speaking (Common European Framework of Reference)
Main themes
This course introduces the general principles of communication particularly the linguistic, sociolinguistic, pragmatic and cultural aspects of interaction. Special attention will be paid to specific characteristics of communication in the English-speaking world.
The course discusses a number of techniques which should be implemented in oral communication activities specific to a company:  participation in discussions, chairing meetings, (commercial) negotiations, telephone conversations, PR activities (e.g. trade fairs). The course also deals with oral communication in intercultural situations
Exercises accompanying the course will allow students to simulate active participation in a variety of professional situations. The students are given individual and detailed feedback on these simulations
Aims

At the end of this learning unit, the student is able to :

1 At the end of the course, students should be able to apply the general principles of communication in an English-speaking business environment and in a globalised world and they should at least have reached a B2+ oral level (Common European Framework of Reference) in English.
 

The contribution of this Teaching Unit to the development and command of the skills and learning outcomes of the programme(s) can be accessed at the end of this sheet, in the section entitled “Programmes/courses offering this Teaching Unit”.
Content
This course introduces the general principles of oral communication and particularly the linguistic, sociolinguistic, pragmatic and cultural aspects of interaction. Special attention will be paid to specific characteristics of oral communication in the English-speaking world.
Teaching methods

Due to the COVID-19 crisis, the information in this section is particularly likely to change.

Lectures and exercise sessions in small groups (e.g. simulations, vocabulary exercises).
The lectures and exercise sessions are given face to face (or online via Teams or using dual mode teaching if face to face teaching is not possible in case of a health crisis for example).
Evaluation methods

Due to the COVID-19 crisis, the information in this section is particularly likely to change.

Lectures : continuous assessment throughout the term (projects and active participation in the lectures), which accounts for 30% of the final mark for the course and oral exam at the end of the term (during the exam session), which accounts for 20% of the final mark for the course. Students who have to resit the exam (September session) need to redo one of the projects and the oral exam.
 
Exercise sessions : continuous assessment throughout the term (active participation in the sessions, personal projects, simulations in a variety of professional situations, etc.), which accounts for 50% of the final mark for the course. The marks for continuous evaluation are distributed as follows: "Meeting": 20%; "Language Fair": 15%; "Telephoning": 10%, vocabulary tests, active participation , homework: 5%. Not doing, or seriously failing one of these tasks may result in an overall fail in continuous assessment. Students who have to resit the exam (September session) need to redo two of the activities 'meeting' and 'public relations' as well as the vocabulary tests.
 
Other information
Part 2 (15 hours) of the course is given by the Institut des Langues Vivantes (ILV).
Online resources
Moodle
Bibliography
On Moodle
Teaching materials
  • Documents, course notes, articles, slides available on Moodle. ILV course notes.
Faculty or entity


Programmes / formations proposant cette unité d'enseignement (UE)

Title of the programme
Sigle
Credits
Prerequisites
Aims
Master [120] in Modern Languages and Literatures : General

Master [120] in Multilingual Communication

Master [120] in Modern Languages and Literatures : German, Dutch and English