You are a UCLouvain student and the result of your COVID test is positive? Report it via this form
Do not forget to comply with the mandatory health rules currently in force at UCLouvain:
Teaching premises occupancy
- Learning and assessment activities take place at a distance, with the exceptions listed below. If necessary, the teacher may be alone in the audience (for example, if he or she has to use a board, equipment or the poly studio system).
- Laboratories and practical work which take place in rooms equipped with specific equipment and which cannot be carried out at a distance may be held in the classroom provided that two conditions are met: masks must be worn at all times and the number of students present simultaneously in the room must be limited to a maximum.
- The internships take place in compliance with the regulations applicable in the place of reception.
- Activities with practical gestures are carried out in compliance with the rules applicable to the sector of activity concerned.
- In the case of a face-to-face activity, masks must be worn by both students and teachers. When the wearing of a mask or any other fabric alternative is not possible for medical reasons, a face shield must be used. Persons who, due to a situation of disability certified by a medical certificate, are unable to wear a mask, fabric alternative or face shield are exempted from wearing a mask or a face shield alternative.
- Signs indicate foot traffic direction.
- A maximum of 3 hours of activities can be organised continuously in the same room.
- General health measures must be observed: hand hygiene, ventilation of premises, disinfection of equipment and surfaces after use and cleaning of premises.
Extracurricular student activities in UCLouvain buildings and other buildings
Extra-academic student activities are suspended.
Elevators
Not recommended when there is an alternative.
Buildings
Authorised subject to respecting health measures.
Libraries and Learning Centers
Access is permitted by wearing a mask and keeping a physical distance of 1.5 m. For more information, the access modalities (including schedules) are specified on the libraries and Learning Centers website.
Computer labs
Access is permitted by wearing a mask and maintaining a physical distance of 1.5 m.
University restaurants
University restaurants are closed.
MuséeL
See MuséeL website.
Welcoming persons from abroad
International students and visitors are welcome. Their access to the territory depends on border controls in their country, transit countries and Belgium. They will follow the health measures in force in Belgium including possible self-quarantine measures and at the university.
It is important to ensure that hosts provide institutional information on the measures taken to limit the spread of the virus and the possibilities of access to healthcare in Belgium. We are counting on the collaboration of everyone to help make this information accessible.
Study trips abroad
Study trips carried out as part of an exchange programme, a joint degree or an internship-type course unit are authorised in Europe, South Africa, Argentina, Australia, Brazil, Canada, Chile, China, Colombia, South Korea, Costa Rica, United Arab Emirates, United States, Japan, Kuwait, Malaysia, Morocco, Mexico, New Zealand, Oman, Qatar, Russia, Rwanda, Singapore, Taiwan, Thailand, and Uruguay subject to:
- agreement between a UCLouvain faculty and host institution (if applicable)
- at BOTH the time of flight and lodging reservations AND at departure
- Belgian Foreign Affairs authorises travel abroad for study (https://diplomatie.belgium.be/en)
- the countries of destination and transit authorise persons coming from Belgium to enter the territory for study reasons (https://diplomatie.belgium.be/fr/Services/voyager_a_letranger/conseils_par_destination)
Study trips other than those mentioned above (for example, class trips or thesis data collection) are authorised in green and orange health zones as classified by the Belgian Foreign Affairs (https: //diplomatie.belgium.be/fr), provided that the countries of destination and transit authorise persons coming from Belgian to enter the territory.
Where face-to-face learning and evaluation activities are prohibited, class trips abroad are suspended.
Study trips not under the above conditions may be considered on a case-by-case basis if exceptional circumstances justify them. These trips must be the subject of specific authorisation whose procedure has been specified with faculties.
Students participating in a mobility programme are invited to contact their faculty to verify departure conditions. Belgian student travellers are strongly encouraged to register at https://travellersonline.diplomatie.be to benefit from local consular services.
Hygiene and health
What happens if I don't put on the mask or if I don't follow the general health measures?
In spite of the constraints they generate, the health instructions are implemented with a view to respecting the health of all. Your responsibility in this respect is both individual and collective. Failure to comply with the instructions may lead to disciplinary action in accordance with articles 34 and 35 of the General Regulations for Studies and Exams.
Not all my roommates respect the limit of one close contact. What can I do about this?
The first thing to do is to talk about it, preferably before the problem arises. Remind people of the need for solidarity and respect for everyone's choices. Do not stigmatize those who want respect for measures.
Isolation, quarantine, high-risk contact, low-risk contact. What is it all about?
Isolation concerns the person testing positive for VIDOC or showing symptoms suggestive of VIDOC.
Quarantine refers to the untested and asymptomatic person who has had direct high-risk contact with a person who has tested positive for VIDOC.
The contact is considered "high risk" if it lasted a cumulative time of 15 minutes or more and at a distance of less than 1.5 metres without wearing a mask for one or both persons. The contact can also be considered "high risk" by the "Coronalert" application. In other cases, the contact is considered "low risk".
For more details, see the Sciensano sheet.
I have symptoms. What should I do?
You should be placed in isolation and screened as soon as possible. You must provide a medical certificate to justify your absence from compulsory educational activities.
In this respect, it is ideal to contact your general practitioner, even if he or she is not on your campus, as the doctors on campus are overloaded and COVID consultations are in any case exclusively by telephone. The doctor will send you the documents by e-mail.
I've just come back from abroad. What do I have to do?
If you return from a red zone, you must place yourself in quarantine for 10 days. For more information, visit the website of the FPS Foreign Affairs.
I have to do a COVID test. Where can I get tested?
Screening for UCLouvain students is organised as follows:
- Louvain-la-Neuve: at the screening centre at the Saint-Pierre d'Ottignies hospital in Ceroux-Mousty (Salle Communale Jules Ginion, place Communale n° 3, 7 days a week without an appointment between 1pm and 7pm) and at the screening centre set up at the Ferme du Blocry from 16 October 2020
- Woluwe and St Gilles: at the COVID Village in Mérode
- Mons : at the CHU Ambroise Paré
- Tournai : at the CHWAPI hospital (testing on the Union site, Rue des Sports)
Procedure: you must have an eForm medical prescription provided remotely by your doctor or a 16-digit text message sent by the federal tracing centre to go to the screening centres.
The results can be consulted on the MASANTÉ website. You can log on with your identity card or your residence permit. In case of difficulty, you are invited to contact the health team of the Help Service, specifying the date of your test.
The result of my COVID test is positive. What should I do?
You must place yourself in solitary confinement for a minimum of 7 days and inform the university of your positivity by filling in this form (your data will be treated in strict respect of the right to privacy).
The end of the isolation is confirmed by the doctor.
A close relative (roommate, family member...) is showing symptoms. What should I do?
It is recommended that the person concerned be placed in isolation and that he or she be invited to consult a doctor. However, you should not quarantine yourself.
A relative is in isolation or quarantine. Do I have to quarantine myself?
A person must be quarantined if they have had direct high-risk contact with a person who has tested positive. Indirect contact does not result in quarantine. Relatives of a person in quarantine should therefore not be quarantined (unless the person who had the contact becomes positive themselves during their quarantine).
If you have been in contact within the last 48 hours with a close person who has tested positive, being a high-risk direct contact, you must quarantine yourself for 10 days from the day of the last contact with the positive person. As long as you do not develop symptoms, you cannot be tested.
I am in isolation or quarantine. Do I have to provide a certificate to my faculty?
You must send your faculty a medical certificate or a quarantine certificate to justify your absence from compulsory teaching activities.
No problem, call the reception desk to move the appointment or hold it by videoconference via Teams.
I can't find the answer to my question here. Who can I contact?
If you have any other health-related questions, you can contact the Help Desk health team via aide-sante@uclouvain.be.
Please note that due to the context and despite the intensive work of the health team, response times may be longer. Thank you for your patience and understanding.
Academic activities
I am a cross-border student. Can I still take part in face-to-face activities?
Yes, but you must have an essential travel certificate with you.
What should I pay attention to during face-to-face activities?
In addition to wearing a mask, hand hygiene and keeping your distance, individual, washable, protective cardboard hand pads are available to ensure the hygiene of the shelves and surfaces you will be working on in the different areas of the university (auditoriums, libraries, independent work rooms, etc.). Their use is compulsory. They are distributed (only one copy per person) at the entrance to the auditoriums and at the following locations: Point de Repère/Service d'aide in Louvain-la-Neuve (Rue des Wallons 10), at the entrance to the Town Hall Building in Woluwe (Promenade de l'Alma 31), at the Procure in Saint-Gilles, at the Belfry in Mons and at the Forum in Tournai.
In addition, before occupying a shared work area or using the equipment present (such as in the computer rooms for example), it is necessary to carry out a preliminary cleaning with the equipment provided.
I will defend my thesis soon. Can I do it alone in a room equipped with useful material?
Yes, the rule allowing the teacher to be alone in the auditorium (for example, if he or she has to use a board, equipment or the poly studio system) also applies to doctoral students for the defence of their thesis.
Does the health crisis have an impact on the registration procedure at UCLouvain?
The Enrolment Service works in a closed office due to the health context but is available to answer all your questions by phone or via a form you will find here. If an on-site appointment is necessary, the Service will not fail to contact you directly.
Please note: new students must complete a series of steps after enrolment.
You can go to different places: libraries, learning centers, study rooms.
The Affluences application allows you to see in real time the occupancy rate of all UCLouvain's libraries and Learning Centers. It can also be used to reserve a room (for group work, for example).
Autonomous work rooms are places made available to you to work on your laptop and/or follow a distance learning course (for example if the capacity of the audience is reached). You are asked to bring your personal laptop and headphones. No computer equipment is available on site.
Study rooms in Louvain-la-Neuve
Check out the schedule and available rooms.
Study rooms in Brussels Woluwe
On the Brussels Woluwe campus, autonomous workspaces exclusively reserved for UCLouvain students, with their student card and access card, are at your disposal:
- halls of the Simonart auditorium and the central auditoriums
- hall of the Martin V seminar rooms
- Hippocrates Learning Center and Health Sciences Library
- computer rooms
For further information: https://uclouvain.be/fr/sites/woluwe/espace-d-etudes.html.
Study rooms in Mons
The Maison des étudiant-es becomes a computer room with free access.
The multi-purpose room becomes a computer room with free access (15 posts available).
The large hall of the Maison des étudiant-es and two covered outdoor areas have been set up on the UCLouvain FUCaM Mons campus to allow students to take advantage of a break while respecting social distancing.
For any questions: info-mons@uclouvain.be.
Does your teacher give a course on Teams? Ask to join the course Teams team. How do you apply? Log in to this application using your UCLouvain e-mail address. At the latest the next day, you will be able to find the teams to follow your courses by connecting to Teams. For more information, click here.
Will the internships take place this year?
Yes, with the rules in force in the host institution.
Check with your faculty to find out if your courses are available online.
For compulsory academic activities, a medical certificate of quarantine issued by your attending physician excuses your absence. This certificate should be sent to your faculty (find out who to send it to at your faculty).
If I have time between classes, where can I go?
You can go to different places: libraries, learning centers, study rooms.
The Affluences application allows you to see in real time the occupancy rate of all UCLouvain's libraries and Learning Centers. It can also be used to reserve a room (for group work, for example).
Autonomous work rooms are places made available to you to work on your laptop and/or follow a distance learning course (for example if the capacity of the audience is reached). You are asked to bring your personal laptop and headphones. No computer equipment is available on site.
Study rooms in Louvain-la-Neuve
Check out the schedule and available rooms.
Study rooms in Brussels Woluwe
On the Brussels Woluwe campus, autonomous workspaces exclusively reserved for UCLouvain students, with their student card and access card, are at your disposal:
- halls of the Simonart auditorium and the central auditoriums
- hall of the Martin V seminar rooms
- Hippocrates Learning Center and Health Sciences Library
- computer rooms
For further information: https://uclouvain.be/fr/sites/woluwe/espace-d-etudes.html.
Study rooms in Mons
The Maison des étudiant-es becomes a computer room with free access.
The multi-purpose room becomes a computer room with free access (15 posts available).
The large hall of the Maison des étudiant-es and two covered outdoor areas have been set up on the UCLouvain FUCaM Mons campus to allow students to take advantage of a break while respecting social distancing.
For any questions: info-mons@uclouvain.be.
How do I connect to eduroam Wi-Fi?
All useful information can be found at this address: https://intranet.uclouvain.be/fr/myucl/services-informatiques/wifi-reseaux-disponibles.html.
The first time you use it, you may receive a message asking you to accept a new digital certificate. Just click "ok".
Are there enough wifi access points for all students on campus?
UCLouvain has 1,000 wifi access points on its campuses. Arrangements are being made to extend coverage to the Aula Magna theatre, which will be made available to students as a self-study room at the beginning of October, and to the Cinéscope, where small rooms will soon be accessible to students in the morning as self-study rooms. Arrangements are also being made to double the coverage of certain audiences at LLN and Brussels Woluwe. A total of 54 terminals will be added in the coming weeks to extend the wifi coverage of UCLouvain.
How do I know if there is room in the library or in the Learning Center?
The Affluences application allows you to see in real time the occupancy rate of all UCLouvain's libraries and Learning Centers. It also allows you to reserve a room (for group work, for example). For more information, click here.
Extra-academic activities
Will there be student baptisms?
Student activities are postponed.
Do COVID measures have an impact on the organisation of sports activities?
The Sports Service's sports activities are suspended until 19/11/2020.
Accommodation
Are special measures taken concerning the cleaning of the common areas in the "kots"?
The cleaning of the premises has been adapted in order to respond effectively to the new requirements generated by the health crisis. If the situation justifies it, an increase in the frequency of cleaning of the premises concerned will be organised.
My roommate is in quarantine, what are the consequences for me?
It is important to bear in mind that quarantine is not synonymous with positivity at Covid. Quarantine is an administrative precautionary measure. Nevertheless, even in the absence of symptoms, it is essential to respect basic sanitary measures, such as hand hygiene, regular decontamination of surfaces, ventilation of the premises, wearing of masks and physical distancing.
Can I go back to my family at the weekend while I'm bubbling with my roommates?
It is advisable to limit the number of different bubbles you come into contact with. In this context, your main bubbles become those of your university life and it is prudent to limit as much as possible your intersections with the family bubble.
Student jobs
I'm in quarantine and I can't go to my student job.
In any case, you should always inform your employer directly. You will find all the legal information concerning your contract in the context of the coronavirus on the Inforjeunes website.
If the one-off loss of your income has significant consequences for you, the Student Support Service can analyse your state of need and possibly grant you financial assistance. Make an appointment with a social worker at www.uclouvain.be/aide.
I couldn't find a job to finance my studies.
The Student Support Service can analyse your state of need and possibly help you to find a job or provide you with financial assistance. Make an appointment with a social worker at www.uclouvain.be/aide.
I recently lost my job as a result of government measures.
If you had a job at the beginning of the academic year to finance a significant part of your study costs and, following government decisions, your employer terminated it, you can apply for financial assistance by enclosing the documents justifying the loss of this job. A social worker will contact you to analyse your state of need.
Help and support
I can't afford a PC for distance learning.
The Student Support Service can analyse your state of need and, if necessary, provide you with assistance, financial or otherwise, in order to obtain a PC. Click here to submit an application.
In the meantime, do not hesitate to go to the University's computer rooms in compliance with the health regulations in force.
I am worried and uncomfortable in this pandemic context.
A psychologist from the Student Support Service can receive you and accompany you in these difficulties, in complete confidentiality. See www.uclouvain.be/aide.
Who can help me if I need to apply for a study grant (scholarship)?
The Student Support Service is available to study your financial situation and guide you in obtaining assistance. Indeed, these are diverse and varied and may depend on several organizations. See https://uclouvain.be/fr/etudier/aide.
Five places to make an appointment
- Louvain-la-Neuve at the "Point de repère", on working days from 9 am to 5 pm, closing at 4.30 pm on Fridays: 10 rue des Wallons, 1348 LLN - 010 47 20 02.
- Woluwé, "La Mairie", on working days from 9am to 12pm and from 1pm to 4pm: 31 Promenade de l'Alma, 1200 Brussels - 02 764 41 31.
- Loci- Brussels: 47-51 Rue Wafelaerts, 1060 Brussels - 02 539 71 12.
- Mons: 151 Chaussée de Binche, 7000 Mons - 065 32 32 25.
- Loci-Tournai: rue du Glategnies, 6 , 7500 Tournai - 069 85 78 17.
Without delay and if you wish, you can also send an e-mail to info-aide@uclouvain.be.
Who can help me if I don't have a home yet?
UCLouvain has a housing stock offering different types of accommodation (rooms, communal rooms, single rooms, flats, etc.). This service also has a list of private owners offering properties for rent.
All the information can be found at this address: https://uclouvain.be/fr/etudier/logement.
I'm stressed about my study orientation, who should I talk to?
There are two possibilities: consult the study counsellor at the faculty where you are enrolled or meet a psychologist from the Support Service who can help you with stress management.
For the study counsellor, you should consult the website of the Faculty.
For a consultation with a psychologist (UCLouvain student) from the Student Support Service: sites of Louvain-la-Neuve, Woluwé, St Gilles and Tournai: aide-psychologique@uclouvain.be.
of the FUCaM - Mons: anne-sophie.namurois@uclouvain.be.