CCMS Seminar with Ulrike GRETZEL, University of Southern California
"Dreaming About Travel: A Pinterest Netnography"
Ongoing travel information search remains under-examined in general, and specifically in terms of social media use. Understanding how visual social media platforms inspire travel dreams is increasingly pertinent as visual contents gain in importance. This is especially relevant when travel is restricted, such as during the COVID-19 pandemic. Pinterest seems to be ideally suited for supporting ongoing search but has been rarely used as a data source in e-tourism research. This paper uses a netnographic approach to explore travel-related Pinterest data. From a methodological perspective, it finds that the platform is suitable for informing ongoing travel information search research but points to potential methodological challenges. As a theoretical contribution, it highlights the popularity of capturing travel dreams through Pinterest boards and illustrates the affective labor users put into their collections of travel dreams. The paper concludes with implications for tourism marketing and recommender system design
For more information, please contact Julie Masset.