Renger, D., Miché, M., & Casini, A. (2020). Professional recognition at work: The protective role of esteem, respect, and care for burnout among employees. Journal of Occupational and Environmental Medicine, 62(3), 202-209.
DOI : 10.1097/JOM.0000000000001782
Résumé
Objective : The present research systematically investigates the role of recognition experiences at work as a protective factor for burnout.
Method : In two cross-sectional studies (N = 328 and N = 220) with employees we measured via online questionnaires three forms of recognition (achievement-based social esteem, equality-based respect, and need-based care) from coworkers and supervisors as predictors and burnout among employees as outcome.
Results : Using multiple regression analyses, Study 1 provided initial evidence that both supervisor and coworker recognition were negatively associated with employees' burnout. Study 2 further demonstrated that whereas respect experiences were especially crucial for lowering emotional exhaustion, care was primarily linked to reduced depersonalization and esteem to heightened personal accomplishment.
Conclusion : We discuss how positive recognition experiences can be fostered in organizations in order to buffer the negative effects burnout can cause.