Industrial Seminar Computer Science

Enterprise Service Bus

by Dirk Claus, Mutualités Libres

As part of the digitalization initiatives transforming the insurance industry, the Mutualités Libres, a healthcare insurer, has deployed multiple web sites and mobile apps to allow customers to get faster and easier access to information and services.

One of the challenges in deploying these solutions is related to the integration with the existing back office applications that have been developed over the last decades.

A service-oriented integration implemented through an ESB technology facilitates this integration, and sets the foundation for integrating new technologies such as cloud, social media, or big data stores.